It's all about the codes

I called the dental surgeon office again on Wednesday. Asked for the office manager and was, surprise, surprise, transferred to a general voice-mail. I left a message asking for him to resubmit the claim for payment for the surgery that Dr. Christian did last year. I also stated that my insurance company paid the first set of implants back in 2008 and they should pay for these too. If needed check the codes that the other doctor used and change them. Sometime it is all about the coding with these insurance companies.

I also asked for a call back. Been three days and not a word. Guess I will be making a call on Monday. If that does not work it is back to the customer service department at Hopkins.

The boards on the Yahoo! Group site have been exploding with insurance questions of late. Guess others too are having issues. It is really sad and frustrating. If anyone have not seen the movie Sicko by Michael Moore I highly recommend it. Makes you think. Also makes me hate my insurance company...

Never give up, never surrender! - Galaxy Quest